Boschmann Electronics LLC (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.bmgulf.com or make use of our services.
By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you provide to us when you use our website or services, including:
- Personal Identification Information: Name, email address, phone number, billing/shipping address, and payment details.
- Account Information: Information you provide when you create an account, including your username and password.
- Transaction Data: Order details, purchase history, and payment information.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and other tracking technologies.
- Communication Data: Any information you provide when contacting us through customer support or interacting with us via email, chat, or phone.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Processing Orders: To process, fulfill, and deliver your orders.
- Customer Support: To respond to inquiries, provide assistance, and resolve any issues.
- Payment Processing: To process payments for purchases made on our website.
- Marketing and Promotions: To send you promotional emails, offers, or product information if you have opted-in to receive such communications. You may unsubscribe at any time.
- Improvement of Services: To enhance our website, products, and services based on customer feedback and usage data.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your personal data with trusted third parties in the following cases:
- Service Providers: We may share your data with third-party service providers who help us with operations such as payment processing, delivery services, and website hosting.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Obligations: We may disclose your personal information if required by law or to comply with a legal process (e.g., court orders, government requests).
4. Security of Your Information
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, loss, or alteration. These measures include encryption, secure servers, and restricted access to sensitive data. However, no method of transmission over the internet or electronic storage is 100% secure, so while we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to collect information about your browsing behavior and preferences.
- Essential Cookies: These are necessary for the basic functioning of our website (e.g., shopping cart functionality).
- Analytical Cookies: These help us analyze how visitors use our website and improve its performance (e.g., Google Analytics).
- Marketing Cookies: These are used to track your browsing behavior across websites and serve targeted advertisements based on your interests.
You can manage your cookie preferences by adjusting your browser settings to block or delete cookies, but please note that some website features may not function properly if cookies are disabled.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights with respect to your personal data:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at customerservice@bmgulf.com.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.
8. International Transfers
If you are located outside the UAE and choose to use our services, please be aware that your personal data may be transferred to and processed in the UAE, where our servers and service providers are located. By using our website, you consent to the transfer of your data to the UAE and its processing in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the “Last Updated” date at the bottom of the page. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Email: customerservice@bmgulf.com
- Phone: +971 42253352
Last Updated: 02/01/2025